Reach REIDOS directly
One inbox. Read carefully. Replied to personally.
REIDOS is a one-person operation. Every message reaches me directly. I aim to reply within a few business days.
Quick routes
Most paths already have a page. For bespoke work, commercial clearance, or media, email routes fastest — use the subject line that matches your inquiry.
How the audio works, gear, listening practice, catalog orientation — start with the FAQ.
YouTube, podcasts, apps, studios, retreats. Skim reidos.xyz/practitioner-license-terms and reidos.xyz/terms-of-service, then email with platform, audience, timeline, and how you plan to use the work.
Retreat soundscapes, branded architectures, research-adjacent briefs — include intended state, duration, and budget range.
Interviews, podcasts, articles, documentaries — include outlet, angle, deadline, and format (written, audio, video).
What to include in your message
To help me reply quickly, a short message with the relevant detail is plenty:
- Subject line that names the topic (e.g. "Refund request", "Practitioner license question", "Studio bug").
- The email address connected to your account, if you have one.
- If it's a Studio issue: the browser and device you were using, plus a short description of what you were doing.
- If it's a licensing question: how you plan to use REIDOS in your practice.
Common topics
Many questions are already covered in detail on the policy pages. If your topic fits one of these, the page below will get you to an answer faster:
Architect, Practitioner License, Practitioner Pro — what's included and how to choose.
14-day Architect refund window, license refund handling, how to request.
What the license grants for client work, and what falls outside scope.
What REIDOS collects, what it doesn't, and how to update or delete it.
A note on response times
REIDOS is a small independent studio, not a support desk. I read every message personally. If you don't hear back within a week, feel free to send a polite nudge — sometimes things slip through, and I'd rather you ask twice than not get a reply.